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OTG IT Inc.

OTG IT Inc. — Services & Rates

London, Ontario's local IT partner for home offices, remote professionals, and small-to-medium businesses. Transparent pricing, fixed quotes, and no corporate runaround.

Founder & Managing Consultant: Manish · Serving London, ON — On-Site & Remote · info@otgit.ca
Most Requested
Local London & Remote

On-Site & Remote IT Consulting / Support

Hands-on troubleshooting, Wi-Fi & network setup, hardware diagnostics, and regular maintenance for London offices and home workplaces.

Included Key Deliverables:

  • Remote support: $50 / hr (Residential) / $90 / hr (Commercial)
  • On-site London support: $75 / hr (Residential) / $125 / hr (Commercial)
  • Pre-paid support packs with discounted hourly blocks
  • Zero travel fees within London, Ontario city limits
Book Consulting Time
Business Email & Cloud

Cloud & Workspace Onboarding

Get your business on proper footing: custom business domains, professional email, and user management with Google Workspace or Microsoft 365.

Included Key Deliverables:

  • New setup for small teams: flat $299–$599 (scope-dependent)
  • Clean email migration from personal @gmail/@yahoo/cPanel accounts
  • User onboarding and offboarding standard operating procedures
  • DNS hardening: SPF, DKIM, and DMARC to prevent spoofing & spam
Set Up Work Email
Web Design & Local Presence

Website Design & Creation

Professional, lightning-fast, and mobile-friendly websites designed for local London businesses, contractors, clinics, and independent professionals.

Included Key Deliverables:

  • Clean responsive layouts optimized for phones, tablets, and desktops
  • Lead capture contact forms, Google Maps, and click-to-call integration
  • Domain registration, DNS setup, and professional email (@yourbusiness.ca)
  • Flat-rate project pricing with zero hostage contracts or monthly platform fees
Discuss Your Website Project
Hardware & Rig Design

Custom Workstation Assembly & Rig Design

Tailored high-performance desktop PCs—rendering workstations, engineering/data setups, AI/dev rigs, and custom hardware configurations. Built clean, stress-tested, and deployed ready to work.

Included Key Deliverables:

  • Parts passed through at direct cost (receipts provided, zero markup)
  • Fixed build fee: $250–$500 depending on complexity & cooling
  • Professional cable management, OS installation & driver baseline
  • Full 30 days of post-build troubleshooting & optimization included
Request PC Build Quote
Transparent Rate Structure

Fair Rates for Local Businesses & Home Workplaces

We quote work clearly so you know the price before anything is touched.

Hourly On-Demand Support

$75 – $125 / hr

Pay as you need for ad-hoc troubleshooting, printer issues, software glitches, and hardware upgrades.

Rate Details:
  • Remote support: $50 / hr (Residential) / $90 / hr (Commercial)
  • On-site London support: $75 / hr (Residential) / $125 / hr (Commercial)
  • Pre-paid support packs with discounted hourly blocks
  • Zero travel fees within London, Ontario city limits
  • Itemized plain-English invoice with work performed
Inquire About Hourly On-Demand Support
Best Value for Teams

Pre-Paid Support Packs

Save 10% – 15%

Buy blocks of hours for your small business or home office to secure priority booking and lower hourly rates.

Rate Details:
  • Available in 5-hour and 10-hour pre-paid packages
  • Hours never expire; valid for both remote and on-site London work
  • Priority scheduling queue for emergency tickets
  • Covers multiple computers, printers, and staff in your office
  • Monthly balance statement and ticket breakdown
Inquire About Pre-Paid Support Packs

Fixed-Price Project Bundles

Flat-Fee Quotes

Clear, scope-locked pricing for major one-time technical upgrades. You approve the quote before work starts.

Rate Details:
  • Custom PC Build: $250–$500 build fee (hardware at cost)
  • Google Workspace / M365 Setup: $299–$599 flat
  • Website Design & Creation: Flat project quotes (you 100% own the site)
  • Free 20-minute planning consultation included
  • 30 days of post-deployment support and documentation
Inquire About Fixed-Price Project Bundles
*Rates shown are suggested market ranges for new commercial work — final pricing set by OTG IT Inc. Existing residential clients may qualify for separate legacy rates. All rates before HST.

Our Scope & Focus — What We Don't Do

We’re a focused IT partner, not an electronics fix-it shop. To keep quality high:

  • ✕ No phone or tablet screen repairs
  • ✕ No custom app development or software outsourcing
  • ✕ No enterprise 24/7 SOC retainer contracts
  • ✕ No on-site work outside London, Ontario
If your request is outside our scope, we will gladly point you to a vetted London specialist—we will never waste your time.
Local London IT Questions

Frequently Asked Questions

Do you charge travel fees for on-site visits in London, Ontario?

No. For clients within the city of London, Ontario, our standard on-site hourly rate applies with zero travel surcharge. On-site visits have a simple 1-hour minimum.

Can you assemble a custom PC using parts I have already purchased?

Yes, absolutely. We can review your parts list to ensure motherboard, RAM, cooler, and power supply compatibility, then handle the complete assembly, BIOS configuration, cable management, OS setup, and bench testing for our flat build fee.

How does remote IT support work?

We use secure, temporary remote connection tools (like AnyDesk or RustDesk). You generate a one-time code to grant us access, you can watch everything we do on your screen in real time, and the connection terminates immediately when the session ends.

What if my problem is outside your scope (e.g. cracked phone screen)?

We believe in honest boundaries. If your issue involves something we don’t do (like phone glass repair or custom software coding), we’ll immediately point you toward a vetted, reputable local London specialist rather than wasting your time or money.

Are your rates subject to HST?

Yes, OTG IT Inc. is an incorporated Ontario business registered for GST/HST. All quotes and listed rates are before HST, and official tax invoices are provided.

Have an IT Issue Slowing You Down?

Let's talk through it on a free 20-minute call or arrange an on-site visit in London, Ontario.

Book Free 20-Min Call Send Email Inquiry